Need help with your AI receptionist, website, CRM, automation,
subscription, billing, or marketing services? Our support team is here
to help you find a solution.
✉
Email Support
Send us a detailed message and include your business name, account
email, and a description of the issue.
Complete the form below with as much detail as possible. Screenshots,
links, error messages, and examples can help us resolve your issue
faster.
Frequently Asked Support Questions
How do I update the information my AI receptionist provides?
Send us the updated pricing, hours, services, policies, frequently
asked questions, or other information. We will review the request and
update the AI knowledge base according to your plan.
How do I cancel my monthly subscription?
Email freeleadsexpert@evolutioninc.info with your business name,
account email, and the subscription you want canceled. Unless your
agreement states otherwise, cancellation takes effect at the end of
the current paid billing period.
Are advertising charges included in my monthly package?
Advertising-management fees do not include the amount paid directly
to Google, Meta, or another advertising platform unless your written
agreement specifically says otherwise.
What should I do if my AI receptionist gives an incorrect answer?
Send us the conversation, recording, transcript, or a screenshot of
the response. Tell us what the correct answer should be so we can
review and refine the system.
Can I change my package?
Yes. Contact us to request an upgrade, downgrade, or custom service
adjustment. Pricing and effective dates will be confirmed before the
change is processed.
Why is my text messaging or phone service temporarily unavailable?
Telephone carriers, messaging providers, verification systems, or
third-party platforms may delay, restrict, or suspend service. Contact
us with your account details so we can investigate the issue.
Emergency Notice
Evolution Marketing Solutions does not provide emergency, medical,
legal, financial, or public-safety services. For an immediate emergency,
contact the appropriate local emergency service directly.
